Terms and conditions of use
Last updated: April 5th, 2022
Welcome to our website yrmos.com.
These terms and conditions of use govern the access to and use of yrmos.com. The access to and use of this website as well as the purchase of products on yrmos.com are based on the assumption that these terms and conditions of use have been read, understood and accepted. This website is managed and maintained by YRMOS LTD. ("the Provider"), with registered office in 5 Cobalt Place, SW11 3AZ London.
Requests for further information can be made through our customer service. You will find information about orders, shipping, refunds and returning products purchased on yrmos.com, a registration form, advice and other general information regarding the services provided by yrmos.com. For other legal information, go to the sections: 'General terms and conditions of sale', 'Return policy' and 'Privacy policy' of yrmos.com.
The Provider may amend or simply update all or part of these terms and conditions of use. Any amendment or update of the terms and conditions of use shall be found through the yrmos.com homepage as soon as such amendments or updates have been made and shall be binding as soon as they are published in this section of the website. Therefore, you should regularly access this section of the website in order to check the publication of the most recent and updated terms and conditions of use of yrmos.com. If you do not agree to all or part of the yrmos.com terms and conditions of use, please do not use our website.
The access to and use of yrmos.com, including the display of web pages, communication with the Provider, the downloading of product information and making purchases on the website, are carried out by our users exclusively for personal purposes and should in no way be connected to any trade, business or professional activity. Remember that you are liable for your use of yrmos.com and its contents. The Provider shall not be considered liable for any use of the website and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider's liability for intentional torts and gross negligence. In particular, you alone will be liable for communicating information or data which incorrect, false or concerns third parties (in the event that such third parties have not given their consent) as well as for any improper use of such data or information.
Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from download operations falls on the user and cannot be attributed to the Provider. The Provider declines all responsibility for any damages deriving from the inaccessibility of the services on the site or from any damages caused by viruses, damaged files, errors, omissions, interruptions to service, deletion of content, problems connected to the network, providers or telephone and/or internet connections, to unauthorised access, to the alterations of data, to the failure and/or faulty operation of the user's electronic equipment.
The user is responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise for the Provider or third parties as a result of the incorrect use, loss, theft of this information.
Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from download operations falls on the user and cannot be attributed to the Provider. The Provider declines all responsibility for any damages deriving from the inaccessibility of the services on the site or from any damages caused by viruses, damaged files, errors, omissions, interruptions to service, deletion of content, problems connected to the network, providers or telephone and/or internet connections, to unauthorised access, to the alterations of data, to the failure and/or faulty operation of the user's electronic equipment.
The user is responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise for the Provider or third parties as a result of the incorrect use, loss, theft of this information.
Privacy policy
We recommend that you read the privacy policy, which also applies in the event that the user accesses yrmos.com and uses its relevant services without making purchases. The privacy policy will help you understand how and for what purposes yrmos.com collects and uses your personal data.
2. Intellectual property rights
All content included on this website, such as works, images, photographs, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material, in whatever form, published on yrmos.com, including menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software that are part of yrmos.com is protected by national and international copyright and other intellectual property laws.
You may not reproduce in any way, in whole or in part, the content without the prior express written consent of the Provider.
The Provider has the exclusive right to authorise or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of yrmos.com and its contents. With regard to the use of yrmos.com, you are only authorised to view the website and its contents.
You are, furthermore, authorised to carry out all other temporary acts of reproduction, without economic significance, which are considered to be transient or accessory, an integral and essential part of the visualisation of yrmos.com and its contents and any other navigation operation on the website that is performed only for legitimate use of yrmos.com and its contents. You are not, however, authorised to make any reproduction, on any medium, in whole or in part, of yrmos.com and its contents.
Any act of reproduction must be authorised each time by the Provider or, if necessary, by the authors of the individual works contained on the website. These reproduction operations must in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights of the Provider and authors of the individual works contained on the website. The authors of single works published on yrmos.com have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act damaging the works, which is of prejudice to their honour or reputation. You undertake to respect the copyright of the artists who have chosen to publish their works on yrmos.com or who have collaborated with yrmos.com to create new expressive and artistic forms destined to be published, even if not exclusively on the website, or, again, which form an integral part of it. Furthermore you are not, in any case, authorised to use, in any way, shape or form, the contents of the website and every single work protected by copyright and any other intellectual property right.
By way of example, you will not be able to alter or otherwise modify the protected contents and works without the consent of the Provider and, where necessary, of the individual authors of the works published on yrmos.com.
3. Trademarks and domain names
All other trademarks distinguishing the products sold on yrmos.com and present on the website are trademarks of the respective owners and are used on yrmos.com for the sole purpose of distinguishing, describing and promoting the products being sold on yrmos.com.
The Owner and all other owners of registered trademarks have the exclusive right to make use of the trademarks in their respective ownership. Any use of these trademarks in violation of the law, insofar as it is unauthorised, is forbidden and will lead to severe legal ramifications. It is in no way permitted to use these trademarks and any other distinguishing mark present on yrmos.com to take unfair advantage of the distinctive character or reputation of these brands or in such a way as to prejudice themselves or their owners.
4. Links to other websites
yrmos.com may contain hyperlinks (links) to other websites which are in no way connected to yrmos.com.
The Provider does not control or monitor such third-party websites or their contents. The Provider shall not be held liable for the contents of such sites or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are browsing those websites. Please, pay attention when you access these websites through the links provided on yrmos.com and carefully read their terms and conditions of use and their privacy policies. We remind you, in fact, that the terms and conditions of use and privacy policy of yrmos.com do not apply to websites that are not managed by the Provider. yrmos.com provides links to other websites exclusively to facilitate its own users in searching and browsing and to allow hyperlinks to other websites present on the Internet. By activating the links, the provider is not recommending that its users access these websites and is not providing any guarantees regarding their web content or services and products supplied and sold to Internet users by these websites.
5. Links to yrmos.com
Anyone interested in activating links to the homepage and to other yrmos.com web pages that are publicly accessible may contact the Provider at the following email address: info@yrmos.com.
You are requested to contact the Provider to request consent to link yrmos.com. The Provider grants links to yrmos.com free of charge and on a non-exclusive basis.
The Provider is entitled to object to certain links to its website in the event that the applicant who intends to activate links to yrmos.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has carried out unfair competition activities vis-à-vis the Provider, or when the Provider fears that such practices or activities might be adopted by the applicant in the future.
In any event, it is forbidden to post deep links (such as deep frames) to yrmos.com or to use unauthorised meta-tags without the provider's consent.
6. Disclaimers on content
The Provider has taken every precaution to avoid publishing content on the website that describes or represents scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of yrmos.com, could be considered harmful to civil beliefs, human rights or human dignity, in all its forms and expressions.
In any case, the Provider does not guarantee that the content of the website is appropriate or lawful in other countries outside Italy. However, in the event that such content is deemed to be unlawful or illegal in some of these countries, please do not access this website and, in the event you nonetheless choose to access it, we hereby inform you that your use of the services provided by yrmos.com shall be your sole personal responsibility.
The Provider has also adopted measures to ensure that the content of yrmos.com is accurate and does not contain any incorrect or out-of-date information, with respect to the date of its publication on the website and, as far as possible, even later.
However, the provider cannot be held liable for the accuracy and completeness of the content published on yrmos.com, except for its liability for tort and gross negligence and as otherwise provided for by the law. Moreover, the provider cannot guarantee that the website will operate continuously, without interruption and in the absence of errors and malfunctions due to connection to the Internet.
In the event of any problems in using our website please contact our customer service.
A provider representative will be at your disposal to assist and help you to restore your access to the website, as far as possible.
In addition, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. Though the Provider will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and web content may not allow yrmos.com to operate without any suspension, interruption or discontinuity due to the updating of the website.
The Provider has adopted adequate technical and organisational security measures to protect services on yrmos.com, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding users of yrmos.com, and to avoid unauthorised or unlawful access to such data and information.
7. Our business policy
The Provider has adopted a business policy; its mission consists of selling products through its services and its website to the "final consumer" only. This term shall mean any natural person who performs actions on yrmos.com for purposes that are outside his or her trade, business or professional activity (if any).
If you are not a final consumer, please do not use our services for purchasing products on yrmos.com. The Provider shall otherwise be entitled to object to the processing of purchase orders from persons other than final consumers and to any other purchase order that does not comply with the general terms and conditions of sale and these terms and conditions of use.
8. Applicable law and dispute resolution
These General Terms and Conditions of Use, their subject matter and formation, are governed by English law. In the event of a dispute between YRMOS and you arising from the General Terms and Conditions of Use, you and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
Please note that the European Commission also provides a platform for alternative out-of-court resolution of disputes, available on the website http://ec.europa.eu/odr.
Privacy policy
Last updated: April 5th, 2022
Welcome to our website, www.yrmos.com.
For us at YRMOS, your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with care and take specific measures designed to keep your personal data secure. This privacy policy (“Privacy Policy” or “Privacy Notice”) contains information on the processing by YRMOS of your personal data in relation to your browsing and use of the website therow.com and all corresponding webpages thereof, applications, features, functionality, information and services made available by us on or through any of the foregoing (collectively, the “Website”). We also ask you to read the General Conditions of Use and the Conditions relating to registration, which contain additional information and terms and conditions governing your use of the Website. Some aspects of the Website may be subject to additional specific legal terms and conditions, in which case, such terms and conditions will be made available to you when you use or access such services.
1. General information
Who is the data controller?
YRMOS, based at 5 Cobalt Place London, SW11 3AZ United Kingdom (“YRMOS”, “we”, “us”, “our”, etc.) is the Data Controller, namely the party which decides how and why to process your personal data.
You can always contact YRMOS with any privacy-related questions or requests by writing to the above address or writing to privacy@yrmos.com.
2. What personal data do we collect?
The categories of personal data that YRMOS collects and processes when you browse or shop on the Website, are as follows:
2.1
We collect your email address when you sign up to receive newsletters or other marketing or promotional emails regarding YRMOS.
2.2
We process the personal data you provide us with when you contact our Customer Service to provide you with the assistance requested.
2.3
We collect information about your browsing on the Website, such as the pages you visit and how you interact with them.
2.4
With your consent, we may collect certain information, such as IP address, type of browser, type of device, unique advertising identifiers and type of operating system used, through cookies and/or similar technologies.
2.5
We may receive information about you from third parties, which may include social media services (e.g., Instagram) of which you are a registered user. YRMOS does not knowingly process minors’ personal data. If you access the Website and use services of YRMOS, you declare that you are above the age of majority in your jurisdiction.
3. How do we use the personal data collected
YRMOS collects and processes your personal data for the following purposes:
3.1
Analysis and statistical surveys. We may use certain information about your use of the Website, mode of browsing and use of the related services, to conduct analyses and statistical surveys in order to improve our offering and our services.
3.2
Marketing Communications. With your express consent, we may use the contact details you have provided to us, for purposes of sending you marketing communications on our products and services, in order to update you on news, new arrivals, exclusive products, and on our offers and promotions. In addition, with your consent, we may use your contact details to conduct market research and surveys for customer satisfaction in order to improve our services and our relationship with our users.
3.3
If you authorise the activities referred to in points g) and h) and you subsequently wish to stop receiving further communications from YRMOS or you would like to limit how to be contacted, you can opt-out of these communications at any time by clicking on the dedicated link “Unsubscribe” at the bottom of each communication, or accessing your account, or contacting YRMOS by contacting our Customer Service or by writing to the above address. You may receive further communications from us even after submitting your request, as some further communications may have already been planned, and our systems may take between 24 and 48 hours to process your request.
YRMOS does not currently sell or disclose for business purposes any personal data collected by it in connection with use of the Website, and has not done so during the previous twelve month period.
4. Legal basis of the processing
If you are a user located within the European Economic Area, we only process your personal data if one or more of the following legal basis applies:
Based on your consent.
We will carry out the following processing only if you have given us your express consent:
marketing activities and market research and surveys;
analysis of your browsing data and your shopping habits when you are signed in to your account on the Website, in order to personalise your experience on the Website.
The provision of your personal data for these activities is optional.
5. Who will process your data?
Your personal data will be processed by YRMOS and may also be transferred to and processed by YRMOS’s parents, subsidiaries or other affiliated companies.
Your personal data may also be transferred to third parties for the purpose of (1) sending you advertisements for our products and services, (2) providing information technology and customer service assistance, and (3) providing, offering, supporting, administering, maintaining and enabling the provision of the Website and our services. These parties have been carefully selected by us and are required to comply with all applicable data protection regulations. These parties have been appointed as data processors and carry out their activities according to the instructions given by YRMOS and under its control.
These third-parties belong to the following categories: site operator, internet providers, IT companies, marketing software, and companies specialised in market research and analysis.
Your data may be disclosed to law enforcement and judicial and administrative authorities, in accordance with applicable law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow YRMOS to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
YRMOS may also use a variety of third parties, including data exchanges, traffic measurement service providers and marketing analytics service providers to, for example, analyse traffic on or in connection with the Website (“Third Party Advertising Providers”) through cookies and/or similar technologies.
6. EU data transfer
If you are located in the EU, please note that YRMOS and some of the third parties listed in the paragraph ‘Who will process your data?’ may be established in countries outside the European Union. If you are located in the EU, your personal data will only be transferred outside the EU (a) to countries that offer an adequate level of data protection, as established by specific decisions of the European Commission (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa community-and-intentional/transfer-of-data-to-third-countries#1’), or (b) pursuant to specific agreements containing safeguard clauses and appropriate guarantees for the protection of your personal data, known as “standard contractual clauses”, approved by the European Commission, or (c) if the data transfer is necessary for the finalisation and execution of a contract between you and YRMOS (for use of services on the Website) or for the management of your requests.
7. How long do we keep the data?
We keep your personal data for a limited period of time, which differs depending on the type of activity that involves the processing of your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.
Your personal data are stored in compliance with the terms and criteria specified below:
data provided for marketing activities and market research and satisfaction surveys: up to the request by the user to interrupt the activity and in any case within two years from the last interaction of any kind by the user with YRMOS;
In any case, for technical reasons, the termination of the processing and the subsequent definitive deletion or irreversible anonymisation of the related personal data shall be effective within thirty days from the terms indicated above.
8. Your rights
At any time you may exercise your rights with reference to the specific processing of your personal data by YRMOS. Please find below a general description of these rights and how to exercise them.
8.1
Access your personal data and rectify it: you have the right to access your personal data and to request that they are correct, modified or supplemented with other information. You may contact us to request a copy of your personal data in our possession.
8.2
Revoke your consent: you can revoke at any time the consent you may have given for the processing of your personal data for marketing purposes (i.e., for purposes of sending sales and promotional communications and conducting market research and surveys to determine the level of satisfaction and improve our services). Once we have received your request, we will promptly cease the processing of your personal data for marketing purposes.
8.3
Object to the processing of your data: you have the right to object to the processing of your personal data, under certain conditions.
8.4
Erasure of your data: you have the right to request the erasure of your personal data, under certain conditions.
8.5
Restriction of the processing of your personal data: have the right to request that we restrict the processing of your personal data in the following circumstances: when you contest the accuracy of your personal data, when the processing is unlawful but you oppose the erasure of your data, when the processing of your data is no longer needed but you need them for establishment, exercise or defence of legal claims and when you object to processing pending the verification of the reasons of your request.
8.6
Receiving your data and transferring it to a party other than YRMOS (right to data portability). You can ask to receive your data that we process based on your consent or on the basis of a contract with you in a standard format.
You may request that we, where technically possible, transfer your data directly to a third party indicated by you.
You can exercise the rights described above by accessing your account, or writing to privacy@yrmos.com or writing to the address of the data controller.
In order to ensure that the data of our users are not subject to breaches or unlawful use by third parties, before accepting your request to exercise one of the rights indicated, we will ask you to provide certain information so that we can verify your identity.
9. Security measures
We protect your personal data with specific technical and organisational security measures, aimed to prevent your personal data from being used unlawfully or fraudulently.
In particular, we use security measures which are designed to ensure: the pseudonymization or encryption of personal data; confidentiality, integrity, availability of your personal data and the resilience of processing systems and services; the ability to restore personal data in case of data breach. Furthermore, YRMOS undertakes to regularly test, assess and evaluate the effectiveness of such technical and organisational measures.
10. Complaints
If you are located in the EU and believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the competent supervisory authorities.
In Italy, the complaint can be addressed to the Guarantor for personal data protection.
11. Changes to this notice
From time to time, we may modify this Privacy Notice to reflect industry initiatives, third party requirements or changes in the law, technology, our information collection and use practices or the features and functionality of the Website or our services, and such modifications shall be effective upon posting. When we change this Privacy Notice in a material way, a notice will be posted on the Website along with the updated Privacy Notice. Your continued use of the Website after we post a revised Privacy Notice (and, where appropriate, notify you of same) signifies your acceptance of the revised Privacy Notice. It is therefore important that you review this Privacy Notice regularly to ensure you are updated as to any changes. We may continue to process your information based on our legitimate interests or in order to fulfil our obligations under a contract and/or may also seek your affirmative consent to the terms of the updated Privacy Notice. For example, we may ask for your consent before implementing new uses of the personal data that we’ve already collected from you based on such consent, if such new use was not addressed by the privacy policy under which such information was collected or if our legal basis for processing such information changes.
12. Legislative references
The processing of your personal data is carried out by YRMOS in full compliance with, as applicable, Regulation (EU) 2016/679, General Data Protection Regulation and any other applicable data protection law.
Cookie policy
Last updated: April 5th, 2022
Data controller
The use of cookies by YRMOS LTD ('YRMOS'), 5 Cobalt Place, London, England, falls under the manager’s privacy policy, in conformity with the GDPR n. 679/2016 and, where applicable, the terms of legislative decree 196/03 of the personal data protection code (privacy code) and the order of 8 May 2014, 'identification of the simplified procedures for providing information and getting consent for the use of cookies' from the Italian data protection Authority.
Pursuant to Art. 12 of the GDPR n. 679/2016, we inform you that YRMOS, as data controller, acts in conformity with the terms of the corresponding legislation.
Acceptance procedures
As specified in the brief notice indicated in the banner, you may give your consent to the use of cookies simply by clicking on the 'accept' key, and closing the banner with the 'x' key, scrolling down the page or clicking on any element of the content within the website’s pages.
Continuing to navigate upon exiting this cookie policy without specifically choosing to manage permissions is equivalent to granting consent to the use of all cookies.
What is a cookie and what is its purpose?
A cookie is a small file that is sent to the browser and saved on your device when you visit a website like yrmos.com ('the website').
Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalise your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognise you at the next visit, etc.)
Which cookies do we use and for what purposes?
Navigation cookies
From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognising the language and market of the country from which you’ve chosen to connect.
If you are a registered user, they will allow you to be recognised and to access the services offered from the dedicated areas.
Navigation cookies are technical cookies and are needed for the functioning of the website.
Functional cookies
These cookies allow, based on your express request, for you to be recognised when you subsequently access the website, so that you do not have to enter your information each time (for example: 'remember me').
If you have added items into your shopping bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period), finding the same articles that were selected.
Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.
Analytical cookies
These first party cookies are the property of YRMOS and are used to collect data in an anonymous and aggregate way.
These cookies are used to prepare statistical analyses on the navigation methods of our website’s users.
YRMOS treats the results of these analyses anonymously and exclusively for statistical purposes only.
Our own and third party marketing and profiling cookies.
These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed.
Third party cookies are those that have been sent by our trusted third party companies.
These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting).
With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data.
This information is entirely controlled by third party cookies as described in the respective policy.
Social network cookies
These cookies are necessary to allow your social account to interact with our website.
For example, they are used to express your appreciation and to share it with your social networking friends.
The social network cookies are not needed for navigation.
For more information on the policies regarding the use of social network cookies, it is possible to consult the respective privacy and cookies policies:
FacebookGoogle+
YouTube
How can I disable cookies and manage my preferences?
The majority of browsers are configured to accept, control or potentially disable cookies through the settings. We nevertheless remind you that disabling navigation or functional cookies may affect the functioning of the website and/or limit the service we offer. Below is the procedure to follow to manage cookies from the following browsers:
Internet explorer
Safari
Chrome
Firefox
Access to data and customer service
You may freely and at any time exercise all of your rights pursuant to art. 15 of the GDPR, or receive assistance and explanations on how to provide your consent or selective refusal, or on how to delete cookies from your browser, by sending an email to maison@yrmos.com.