Payment

YRMOS accepts Visa, American Express, Mastercard, Visa, Discover, Paypal, Apple Pay, Android Pay and Shopify Pay. For each order, YRMOS issues an invoice; the document will be sent as an attachment in the Shipping Confirmation email.

On YRMOS, every purchase is made with maximum security with to the use of secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the "https" and URL prefix and the lock symbol in the browser's address bar. To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. As an additional safety measure, you may be asked by your credit card provider to authorise payment by entering a one-time password, an SMS code, or another authentication method. Our Payments department may carry out anti-fraud checks before approving the transaction, and for greater protection, they may contact you for further details before confirming the order.

We collect full payment for all items purchased on preorder at the time you place the order.

Purchasing on YRMOS is reserved for end consumers. Our prices are inclusive of VAT. You will not need to pay any duties and taxes owed to local authorities.

Shipping

YRMOS offers Free Standard Shipping on all orders.

UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our English warehouse. Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After the third failed attempt, your order will be returned to our warehouse.

Returns & Refunds

YRMOS accepts returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item's ship date, provided that all original tags are attached.

Packaging

All orders are delivered in our sustainable and premium YRMOS branded packaging. Made in England.

Customer Care

Our team is available Monday to Friday from 10:00 am to 7:00 pm UK Time to answer your questions in English or French.

Closed Saturday – Sunday & Public Holidays.

Email Us

Fabric Care

Farbic Care

To keep your pieces looking and feeling like new, please consider following the care instructions.

The Restore Silk™

Well-being meets Luxe. This naturally thermoregulating fabric is what your hair and skin need. It’s 100% machine washable.

Wash in cold water

While our silk is washable, it’s still a delicate fabric. Place in a mesh washing bag to protect it while in the washing machine and wash with cold water.

Don’t mix fabrics

Always wash with similar fabrics (like cotton and other softer materials) or wash separately. Avoid jeans, heavy towels, or items with hooks/clasps/zippers that could catch on your garments and damage them.

Wash with delicates

Select the delicate cycle on your washing machine and make sure the water temperature is cold and the spin is low.

Lay the item flat in its natural shape on a drying rack. Please do not hang dry, this may cause the item to stretch or become misshapen.

Reduce wrinkles

Place your garment in the bathroom while taking a steamy shower or use a steamer.

Made with Care

The Restore Silk™ uses plant-based approved dyes. YRMOS is committed to have the lowest possible impact on people and the environment, including the elimination of harmful chemicals used in the dye and wash process.

Vegan Suede Leather

To remove dust or light stains, brush suede gently in the direction of the grain with a rubber or soft bristle brush.